13 Apr Why You Shouldn’t DIY Your Arcade
It can be easy to be tempted by the supposed cost-saving benefits of setting up your own arcade. Nowadays it is so easy to purchase things quickly, having a real person on the other end of the buying process seems less and less important. ACS is committed to providing value to manufacturers and our customers, which is why we maintain that a distributor is still a vital role in the arcade and amusement industry. Here’s why we stand behind our business as the best entity to handle your arcade needs.
Operators, Not Just Delivery
We have a wide variety of games, and this requires an extensive knowledge of what machines work well together and how their presence will affect your entertainment area. It would be impossible for an individual to accrue the amount of expertise we have gained in our years of business.We are interested in the success of your entire set-up. We understand everything about our games, from trends to hardware to customer experience. Plus, we understand that arcade games can be a big initial investment, and while we are confident in their payoff, we know that it can be a leap of faith for a small business. That’s why we provide hands-on service to make the process as worry-free as possible.
We don’t just drop the games off and leave you to it. When you work with ACS, you get a deeper customer service experience than any of our competitors. We’re game operators, not haulers.
Layout is Strategy
You might be able to pick out games by yourself… but can you decide where they should go to maximize revenue and customer experience? ACS is home to the country’s experts in the strategic layout of arcades. Not only can we design the layout for you, but we can bring it to life. Our operators will put everything in place. We come to you, wherever you are. That’s right, you’ll find our work all over the country. Good game layout design should just be limited to the places we can reach in a certain mile radius. Our operators will hit the road for you, because you deserve the best arcade possible.
Ease of Maintenance
When a machine breaks, that equals lost revenue. If you don’t have a plan for this occurrence, your entire operation could be rendered useless. As partners that are invested in your success, ACS is there to repair your arcade machines, from full-on outage to a dimmed light. We’ve designed a custom maintenance request system called ServiceTrac, and it’s the most efficient way to keep your game up and running.
ServiceTrac allows you to purchase parts and materials, and the tracking of issues and repairs on a per-machine basis. That means if there is a recurring problem, we will catch it, minimizing stress and ongoing maintenance for you. Combine this with our top-notch customer support makes ACS the unbeatable choice for maximized revenue and customer satisfaction.
These are just a few of so many reasons why having a distributor on your side is the way to go when implementing arcade gaming into your establishment. Don’t make the mistake of thinking you can do it yourself… let the experts guide you. Get in Touch with us today.